Terms and conditions

1. Promotional products, participating retailers, promotional period, and participants

1.1. This promotion is a Canon Canada Inc. (“Canon”) promotion and only available on purchases made of any of the products listed below in Schedule 1 (the “Promotional Products”) within Canada from one of our participating retailers and as set out at Schedule 2 (“Participating Retailers”) between 00:00 Friday, March 3, 2023 and 23:59 Thursday, March 30, 2023 inclusive (the “Promotional Period”). All other products and retailers are excluded. Some Promotional Products may be sold as a camera or printer only or part of a bundle but only THREE claims can be made per household. Purchases must be genuine purchases for cash or its equivalent. Only Promotional Products sold by Participating Retailers are eligible for this promotion. Some Participating Retailers may operate marketplaces that allow other sellers to sell their products. Products purchased on these marketplaces are not eligible for this promotion. In addition, Promotional Products purchased through an enterprise commercial sales program are ineligible for this promotion. Any attempt to gain participation in this promotion without satisfying the requirements mentioned above shall be deemed invalid as determined by Canon in its sole discretion.

1.2. All Participants must be aged 18 or over and must be resident in Canada (“Participant”).

1.3. All Participants are deemed to have agreed to be bound by these terms and conditions.

1.4. All Promotional Products must be new and genuine Canon Products. Purchases of second hand, refurbished or reconditioned products, or products which are counterfeit or infringe the intellectual property rights of the Canon group of companies in any way (for example, including but not limited to parallel or “grey” products) will not qualify under this promotion.

2. How to particpate

2.1. To enter the cashback promotion, the Participant must purchase a Promotional Product or Products from a Participating Retailer during the Promotional Period within Canada AND submit a valid claim online between 00:00 Friday, March 3, 2023, and 23:59 Monday, May 15, 2023.

2.2. Claims must be submitted by fully and correctly completing (including specifying a valid product serial number that is a readable scan or a clear photograph <in colour> of the original barcode and the serial number of the Promotional Product(s) cut out from the packaging of the purchased Promotional Product(s).) a claim form online, at www.canoncreatorlab.ca/offers for a Promotional Product purchased within Canada. Participants will need to scan, upload and attach to the online claim form a copy of their receipt, or order confirmation for internet purchases. Participants will then receive an email confirming that their claim has been received. If you do not receive a confirmation email within 24 hours of processing your claim or do not have access to a computer, please contact our Claim Hotline on 1-800-OK-CANON

2.3. The Promotional Products are subject to availability while stocks last. Canon will not be liable for the failure of retailers to fulfill orders of Promotional Products during the Promotional Period.

2.4. Canon will not process any claims received after the closing date of 23:59 Monday, May 15, 2023. Canon will not process claims which are in its opinion incomplete or illegible. Canon will not be responsible for claims delayed or not successfully received.

2.5. Claims by businesses or individuals who make bulk purchases (being more than 3 Promotional Products within more than 3 separate registrations during the Promotional Period other than where the relevant products are comprised in kits or bundles as described in clause 1.1) will not be eligible to enter this Promotion.

3. Cashback

3.1. Participants will receive Cashback as set out in Schedule 1 in the amounts shown for purchases of Promotional Products.

3.2. Upon receipt and verification of the claim, Canon will arrange for a direct BACS transfer payment to the Participant’s bank account. No alternative arrangement will be entered into and no cash or cheque will be provided.

3.3. Canon will endeavor to transfer via BACS within 4-6 weeks of receipt of a complete and valid claim.

3.4. Only one BACS payment will be issued per valid claim.

3.5 Canon Canada Inc only accepts claims with banks that have been underwritten by the Canadian Deposit Insurance Corporation. To confirm that your bank is one of them, visit: https://www.cdic.ca/your-coverage/list-of-member-institutions/

4. The promoter

4.1. The promoter is Canon with its registered office address at 8000 Mississauga Road, Brampton, ON L6Y 5Z7.

5. Disclaimers

5.1. To the fullest extent permitted by law, Canon shall not be liable for any loss, damage or injury of any nature howsoever caused, sustained by any Participant under this promotion. However, nothing in these rules shall have the effect of excluding or restricting Canon’s liability for personal injury or death caused by the proven negligence of Canon’s employees or agents.

5.2. In exceptional circumstances, Canon may void, amend, and/or change this promotion at any time without incurring any liability whatsoever provided that such changes are necessary and can be justified by objective reasons.

5.3. Canon reserves the right to audit any claims to ensure compliance with these terms and conditions and to request additional information and supporting documents. Canon reserves the right to exclude claims and/or Participants if it suspects that the promotion is being abused in any way. Canon’s decisions in relation to the promotion are final and no correspondence will be entered into.

5.4. If any part of these conditions is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable, then such part shall be severed from the remainder of these conditions, which shall continue to be valid to the fullest extent permitted by law.

5.5 Canon, its associated companies, affiliates, suppliers, advertising/promotion agencies, and any other entity or entities involved in the development, production, administration or fulfillment of this promotion, and each of their respective agents, employees, directors, successors, and assigns (collectively, the “Released Parties”) will not be liable for: (i) any failure of the Canon website or any other site during this promotion; (ii) any malfunctions or other problems of any nature whatsoever, including, without limitation, those relating to the telephone network or lines, computer on-line systems, servers, access providers, computer equipment or software; (iii) the failure of any Promotional Product registration, opt-in and/or other information to be received, captured or recorded for any reason whatsoever, including, but not limited to, technical problems or traffic congestion on the internet or at any website; (iv) any injury or damage to a Participant’s or any other person’s computer or other device related to or resulting from participating in this Promotion; and/or (v) any combination of the above.

5.6 By participating in this promotion, each Participant hereby: (i) confirms compliance with these terms; (ii) releases the Released Parties from any and all liability in connection with this promotion and his/her participation therein; and (iii) agrees to the publication, reproduction and/or other use of his/her name, statements about the promotion and/or photograph or other likeness without further notice or compensation, in any publicity or advertisement carried out by or on behalf of Canon in any manner whatsoever, including print, broadcast or the internet.

6. Data

6.1. By participating in this promotion, each Participant expressly consents to Canon, its agents and/or representatives, storing, sharing and using any personal and other information submitted only for the purpose of administering the promotion and in accordance with Canon’s privacy policy (available at the link below). This section does not limit any other consent(s) that an individual may provide Canon or others in relation to the collection, use and/or disclosure of their personal information. Canon is the Data Controller in respect of any personal data supplied by Participants. Any personal data submitted to Canon will be processed by (a) Canon and its third party supplier Benamic Ltd, IDA Business and Technology Park, Ring Road, Kilkenny, Ireland, for the purpose of administering this promotion, and, if applicable (b) by Canon and its associated companies for marketing purposes- in cases where Participants have opted-in to receive marketing communication from Canon. For further details of how we use your data, including when you opt-in for marketing purposes, please see our Privacy Policy

6.2. If Participants do not wish for their contact information to be used for marketing purposes or to enable Canon to contact them in the future regarding similar promotions, they should NOT check the relevant “opt-in” box when completing the claim form.

6.3. The personal data provided is held securely and may be transferred on a secure server outside Canada. For further details on how we protect your information please see our Privacy Policy

7. Law and jurisdiction

This promotion shall be interpreted and enforced in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. The forum for any disputes relating to this promotion shall be the Province of Ontario and you agree to attorn to the courts in the Province of Ontario and they agree that all legal proceedings in respect of this promotion shall be commenced and maintained only in the courts of the said province.

CANON and EOS are registered trademarks of Canon Inc.

Schedule 1 – Cashback for the following promotional products

EOS R Body
Retail – $2,399
Canon Cashback amount – $50.00

Retail – $2,699
Canon Cashback amount – $50.00

Retail – $1,299
Canon Cashback amount – $50.00

Retail – $1,599
Canon Cashback amount – $50.00

EOS R3 Body
Retail – $7,999
Canon Cashback amount – $400.00

EOS R5 C Body
Retail – $6,399
Canon Cashback amount – $100.00

EOS R5 Body
Retail – $5,299
Canon Cashback amount – $100.00

EOS R6 Body
Retail – $3,199
Canon Cashback amount – $100.00

Retail – $3,499
Canon Cashback amount – $100.00

EOS R7 Body
Retail – $1,999
Canon Cashback amount – $50.00

Retail – $2,499
Canon Cashback amount – $50.00

EOS R10 Body
Retail – $1,279
Canon Cashback amount – $50.00

EOS R10 RF24-105 IS STM Soft Bundle
Retail – $1,579
Canon Cashback amount – $50.00

Retail – $1,429
Canon Cashback amount – $50.00

Schedule 2 – Participating retailers in Canada

ABC Photo
Aden Camera / Grand Camera
Amazon.ca (Excludes 3rd Party Dealers / Marketplace)
Beau Photo Supplies Inc.
Bell Arte Camera
Best Buy (Excludes 3rd Party Dealers / Marketplace)
BJ Photo
Broadway Camera Ltd.
Camera Canada / Forest City Images
Camera Kingston Foto Source
Camtec Photographique Inc.
Canon Shop
Carman’s Foto Source
Don’s Photo Ltd.
Downtown Camera Limited
DV Shop
Excellent Photo
Fairview Photo
Focus Yukon Camera
Foto Source
Gosselin Photo Video Inc.
Harvey’s Foto Source
HiFi Electronique
Ivan’s Foto Source
Japan Camera Belleville
Kerrisdale Camera Ltd.
Leclerc Camera
London Drugs Ltd
Mcbain Camera Ltd.
Newfoundland Camera Imaging
Peterborough Photo Service
Photo A. Laplante Inc.
Photo Central
Photo J Inc.
Photo Lord Inc.
Photo Service Ltee
Photo Pierre Valleyfield
Pix M
Pratt Innovations Inc.
Royal Photo Inc
Saneal Camera Supply Ltd.
The Camera Store Inc.
Visions Electronic
Vistek Ltd.
Wells Camera And Sound
Whistler Foto Source


Please get in touch with the Canon customer support team.

Join the Canon Creator Lab

Become a member of the Creator Lab today. It’s free to sign-up and you’ll get first access to events and other exciting programs from Canon Canada.

Join the Canon Creator Lab Join the Canon Creator Lab