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How do I claim my Preorder Cashback?

To claim your cashback, simply preorder the EOS R8 Mark II alongside an eligible lens from a participating Canadian retailer between September 15 and October 31, 2026. Head over to https://www.canoncreatorlab.ca/offers/eos-r8-mark-ii-limited-time-preorder-offer/r8-mark-ii-preorder-make-a-claim/ to submit your claim online no later than 60 days after receiving the camera.

How will I receive my cashback payment?

Once your claim is received and verified, we will send your cashback directly to your bank account via eTransfer within 4 to 6 weeks. Please note your bank must be underwritten by the Canadian Deposit Insurance Corporation. We do not issue payments via cash or cheque.

Is there a limit on how many items I can claim?

Yes, there is a limit of one (1) lens claim per pre-order body or kit. You can submit up to three (3) purchases per household.

Can I claim cashback on used or refurbished gear?

This promotion applies only to new, genuine Canon products. Used, refurbished, or “grey market” (parallel import) items are not eligible for cashback.

How does the CPS Membership promotion work?

Once you preorder the camera, new members will be provisioned a Bonus 1-Year CPS Trial Gold membership directly by Canon utilizing customer claim data. Existing members will be contacted via email to arrange an extension, or you may contact [email protected] for assistance.

NEED HELP?

Please get in touch with the Canon customer support team.

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