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When will the program begin?

Qualifying Canon Creator Lab members can expect an email following registration with further instructions and next steps within 1-3 hours of registration.

Is the IGNITE program free?

Secure your spot with a one-time registration fee of $99.99 for non Canon camera owners or $49.99 for Canon camera owners. This fee not only reserves your place but also provides you with a full year of access to the IGNITE learning platform.

Canon owners, please note: to qualify for the discounted rate, you’ll need to provide the model and serial number of your Canon camera. To register your camera and receive your unique promo code for 50% off, please follow steps for registration here:

https://www.canoncreatorlab.ca/programs/ignite/ignite-registration/.

Each serial number can only be used once, and this will be validated during the registration process.

Resources

Why haven’t I received my welcome email yet?

After purchasing the program through shop.canon.ca your welcome email with login instructions may take up to 1-3 hours to arrive. If you don’t see it after that time, please check your spam folder.

I am a Canon owner, but how do I receive my discount code?

In order to receive your IGNITE discount code, you must register your Canon camera at https://www.canoncreatorlab.ca/programs/ignite/ignite-registration/.

Once your unique promo code is generated, you can use it to purchase the IGNITE program on shop.canon.ca. For your convenience, your promo code will also be sent directly to your email.

What should I do if I’m registered under the wrong email?

The email used to purchase the program will be your IGNITE account login. If you registered with a different email and would like to update it, please contact us at [email protected]

I accidentally purchased an IGNITE membership without a Canon owner discount.

If you accidentally purchased the program without registering your Canon camera to receive the discount code, please contact us at [email protected]

Why am I redirected to multiple pages when trying to purchase the program?

We understand the purchasing process may take you through a few pages. This ensures we can verify your Canon product, if applicable, set up your IGNITE account correctly, and give you access to all the program benefits.

If you encounter any issues during this process, please contact us at [email protected]

Is the program open to English participants only?

This program is available to residents of Quebec. As part of a pilot initiative, we aim to translate as much of the website content as possible.

The Canon IGNITE video content will be presented in English, with French subtitles, and live French translation will be provided during the Community Check-Ins.

Who should register for the program?

The Canon IGNITE curriculum has been designed for those who consider themselves beginner photographers or video creators, and those who primarily use a smartphone to capture images. However, the program is open to all Canadian Canon Creator Lab members who are looking for a refresher or a creative kickstart.

What is the time commitment per month?

Program participants can take the course at their own pace. However, after 1 year, the program will be completed, and active members will be removed from the Canon Creator Lab IGNITE platform for the next cohort.

NEED HELP?

Our program liaison is happy to answer any questions along the way.

Join the Canon Creator Lab

Become a member of the Creator Lab today. It’s free to sign-up and you’ll get first access to events and other exciting programs from Canon Canada.

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