FAQ

I own an EOS R50, EOS RP, EOS R7, or EOS R10 that I purchased before April 28, 2023. Am I eligible for the free course?

This offer is valid for Canadian customers who purchased between April 28th, 2023, to July 6th, 2023.

Where do I find the serial number on my camera?

You’ll find the answer clicking on the link below: https://canoncanada.custhelp.com/app/answers/answer_view/a_id/1038167

How long do I have to access to this course?

This course will be available to you until Dec 31, 2024.

Where do I find my course?

After creating your account and registering your eligible product your course will be available on your “profile” page.

I don't have an eligible product, can I purchase this course?

Yes, visit this program to purchase this course separately.

I tried to register my eligible product but I could not complete it? How do I get support?

Please email the Canon customer support team: https://canoncanada.custhelp.com/app/contact

Can I download the course?

No, the course is accessible through your account in the “My Profile” section.

Are there any other courses available?

Visit our Canon Online Classes page to see other courses that are available for purchase.

What can I expect to learn from this course?

This course will teach you all about the art and fundamentals of creating Short-Form Videos.